Publications
July 8, 2016
Weekly Report 16-28
DCG MEDIATION SERVICES WILL EVIDENTLY SOME DAY BE ‘COMPETING’ WITH ONLINE DISPUTE RESOLUTION. The U.S. trails other countries in implementation of broad services, but it’s coming. eBay buyers & sellers already settle 60 million claims globally every year; Canada & Europe now allow varying algorithms to guide users in “reaching a settlement themselves, or bringing... Continue
July 7, 2016
Weekly Report 16-27
LOS ANGELES EMPLOYER SURPRISE: A new Ordinance (passed June 2 and effective July 1, 2016) now provides employees who work at least two hours weekly to accrue up to 48 hours paid sick leave per year – for personal illness or to provide care for “any individual related by blood or ‘affinity’ whose associate is... Continue
June 25, 2016
Weekly Report 16-26
90% OF COMPANIES GENERATE YEARLY PERFORMANCE EVALUATION ‘SCORES’ FOR EMPLOYEES and use them as a basis for compensation decisions. But the process “epitomizes the absurdities of corporate life as both managers & staff too often view it as time consuming, excessively subjective, demotivating, ultimately unhelpful… and which may even undermine performance as they struggle with... Continue
June 17, 2016
Weekly Report 16-25
HUMAN JUDGMENT GETS CLOUDED BY PITFALLS IN OUR DECISION-MAKING PROCESS, most notably: (1) Halo Effect – when first impressions about others are formed and more heavily weighed (to the extent of ignoring) later information. Psychologists call this phenomenon “exaggerated emotional coherence” which essentially means that once we like/dislike another person, we tend to like/dislike everything... Continue
June 11, 2016