Publications
September 10, 2021
Weekly Report 21-67
BEING THE BEARER OF BAD NEWS IS NEVER FUN, especially if it results from one’s action or inaction. A few tips to at least lessen the stress on yourself, and hopefully the recipient: (1) Fess up and don’t procrastinate delivery, while they get the news late and/or from someone else; (2) consider an advance warning... Continue
September 9, 2021
Weekly Report 21-66
EMPLOYEE MOTIVATION, PRODUCTIVITY AND RETENTION ARE IMPACTED BY UNCERTAINTY, especially when any substantive changes in business structure or routine are anticipated. Effective leaders anticipate that risk and take steps to: (1) Ensure advance communication and encourage collaboration, so that employees hear facts before rumors and are enabled to ask questions; (2) Anticipate their personally perceived... Continue
August 27, 2021
Weekly Report 21-64
UNMET EXPECTATIONS ARE AMONG THE BIGGEST REASONS PEOPLE ARE UNHAPPY, “since we project what’s important to ourselves onto others. This emotional reaction is usually triggered by a feeling that our Value system has been violated” and key reasons this results include: (1) Failing to have clarified and clearly communicated our expectations & priorities, especially since... Continue
August 27, 2021
Weekly Report 21-65
THE PRINCIPAL IMPEDIMENT TO OPTIMAL DECISION MAKING is tendency for ‘quick response’ to the immediate choices presented, without having all information really necessary to make a fully-informed best choice. “Overcoming blind spots requires nuanced perspective on potential risks and opportunities, to increase chances for making better-than-worse decisions… So, strategies used by effective negotiators and mediators... Continue
August 16, 2021