Weekly Reports

DCG MEDIATION SERVICES WILL EVIDENTLY SOME DAY BE ‘COMPETING’ WITH ONLINE DISPUTE RESOLUTION. The U.S. trails other countries in implementation of broad services, but it’s coming. eBay buyers & sellers already settle 60 million claims globally every year; Canada &... Continue

LOS ANGELES EMPLOYER SURPRISE: A new Ordinance (passed June 2 and effective July 1, 2016) now provides employees who work at least two hours weekly to accrue up to 48 hours paid sick leave per year – for personal illness... Continue

90% OF COMPANIES GENERATE YEARLY PERFORMANCE EVALUATION ‘SCORES’ FOR EMPLOYEES and use them as a basis for compensation decisions. But the process “epitomizes the absurdities of corporate life as both managers & staff too often view it as time consuming,... Continue

HUMAN JUDGMENT GETS CLOUDED BY PITFALLS IN OUR DECISION-MAKING PROCESS, most notably: (1) Halo Effect – when first impressions about others are formed and more heavily weighed (to the extent of ignoring) later information. Psychologists call this phenomenon “exaggerated emotional... Continue

‘BODY LANGUAGE’ ALWAYS CONVEYS A MESSAGE WHICH SUBTLY IMPACTS EFFECTIVE COMMUNICATION, by conveying a disproportionate power structure or imposing a psychological barrier to level of trust. Significant mannerisms include: hands in pockets evidencing nervousness; a loose handshake grip which might... Continue