Weekly Reports

FACE RECOGNITION TECHNOLOGY IS A “CUTTING-EDGE PRIVACY NIGHTMARE… The ethical and regulatory quandaries posed by artificial intelligence technology are not theoretical: they’re here already – inside your smartphone… with capacity to completely destroy the expectation of anonymity in public.” Concerns... Continue

“GLOBAL WARMING APPEARS TO HAVE GONE INTO OVERDRIVE, with the northern hemisphere growing 2 degrees Centigrade (3.6 Fahrenheit) which has long been held as the point above which climate change may be ‘dangerous’ to humanity… It took from the dawn... Continue

A CULTURE OF CHRONIC OVERWORK IS CREATING ANXIETIES ABOUT ‘BURNOUT’ – exhaustion stemming not just from workload, but also from “electronic communication & social media which have come to dominate our daily lives, in a transformation that is unprecedented… where... Continue

FRUSTRATED CALLING FOR TECH SUPPORT? A NY Times survey found 75% of Customer Service managers admitting that “company procedures actually prevent satisfactory service… limiting the time agents can be on the phone, leading to endless rounds of transfers and being... Continue

DCG MEDIATION SERVICES WILL EVIDENTLY SOME DAY BE ‘COMPETING’ WITH ONLINE DISPUTE RESOLUTION. The U.S. trails other countries in implementation of broad services, but it’s coming. eBay buyers & sellers already settle 60 million claims globally every year; Canada &... Continue